Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size in Charlie B clothing?
We provide a comprehensive size guide on each product page. Our styles generally fit true to size, but we recommend checking specific garment measurements for our contemporary silhouettes.
Are your fabrics machine washable?
Most of our items are designed for easy care. However, we recommend checking the care label on each garment. Many of our knits and delicate blends require cold water washing and laying flat to dry.
Do you offer international shipping?
Yes, we ship to select international destinations. Shipping costs and delivery timelines are calculated at checkout based on your location.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.
What should I do if an item I want is out of stock?
You can sign up for restock notifications on the product page. Simply select your size and enter your email address to be notified when the item is back in inventory.
Do you offer gift cards?
Yes, we offer digital gift cards that are delivered via email and contain instructions on how to redeem them at checkout.